You have the right not to supply personal information. If you intend to view this Super Sikkim Services and/or share your data with the Super Sikkim, it is solely at your own violation, risk and after reading and confirming it to this Policy. Please read the following clauses to understand about our information gathering and dissemination practices. It is understood that by using our Website / Super Sikkim App, you consent to the data gathering practices used anywhere in the Website / Super Sikkim App.
"Personal information" is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: name, address, email address, phone number etc. We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using our Website and Super Sikkim App, either directly or by submitting a request for a service. Service Professionals and customers are required to create an account to be able to access certain portions of our Website / Super Sikkim App, such as to submit questions, participate in polls or surveys, to request a quote, to submit a bid in response to a quote, and request information.
Service Professionals, if and when they create and use an account with Super Sikkim, will be required to disclose and provide to Super Sikkim information including personal contact details, bank details, personal identification details (such as PAN card, Aadhaar card, phonebook, call logs etc.) and participate in polls or surveys or feedbacks etc. Our primary goal in doing so is to provide customers with a safe, efficient, smooth and customized experience.
Consumers: During account registration process and during your usage of Super Sikkim's website or mobile application, we collect information such as name, postal code, telephone, email address and other personal information. You may also provide us with your mailing address and demographic information (e.g. gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your offer, profile, wants, or feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the website or mobile application, or any comments you provide during dispute resolution with other users of the website or mobile application.
Service Professionals: If you are a Service Professional and would like to post any information about yourself, we will require you to register for an account. At the time of account registration process, we will collect your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to Super Sikkim whilst you avail and use Super Sikkim's website and mobile application. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We may also collect payment information, such as billing address, credit/debit card information, etc. from you.
Background Verification: The Service Professional acknowledges that as part of the on-boarding process, the Company or an entity/agency appointed or nominated by the Company (“Verifier”), may undertake background verification checks of the Service Professional in order to authenticate inter alia the genuineness and competency of the Service Professional. In light of the above, the Service Professional expressly consents to and acknowledges the following:
Super Sikkim reserves the right to record the conversations between Service Professionals and consumers facilitated / employed by Super Sikkim through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers and Service Professionals. All the chat/messaging logs or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and Service Professionals, resolve disputes.
If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.
If you transact with us, we collect some additional information, such as billing address, credit/debit card number and expiration dates of the same and/or other payment instrument details and tracking information from cheques or money orders.
When you use Super Sikkim App, Super Sikkim may use your mobile device's id (the unique identification assigned to a mobile device by the manufacturer). Super Sikkim does this to store your preferences and track your use of Super Sikkim App. You understand and agree that Super Sikkim has every right to share such id with third parties for its promotions, analysis, etc.
You may log into our Website / Super Sikkim App through your social networking sites such as Facebook account, google account etc. If you do so, you must enter the email address and password that you use for social networking sites. We will ask that you grant us permission to access and collect your social networking sites such as Facebook, google basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from social networking sites such as Facebook, google etc. with other information that we collect from you or receive about you.
We use personal information to provide the Services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.
We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (zip code, age, income etc.) We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.
We may obtain your device ID, which is sent to Super Sikkim's servers and used in fraud prevention efforts.
Cookies. We and our third-party service providers collect information from you by using cookies. A cookie is a small file stored on user’s computer hard drive containing information about the user. The cookie helps us analyze web traffic or informs you about your use of a particular website. Cookies allow web applications to respond to you as an individual, tailoring its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. When you visit the Website, we may send one or more cookies (i.e., a small text file containing a string of alphanumeric characters) to your computer that identifies your browser.
Disabling cookies. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies you may be prevented from taking full advantage of the website because it may not function properly if the ability to accept cookies is disabled.
We may disclose personal information if required to do so by law or in the belief of good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may also disclose personal information to law enforcement officers, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal information with other business entities, should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. If such a transaction occurs, then the other business entity (or the new combined entity) will be required to follow this Policy with respect to your personal information.
We may use your personal information for the following reasons:
Super Sikkim may use personal information for new and unanticipated uses not previously disclosed in our Policy. If our information practices changes regarding information previously collected, Super Sikkim shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.
Our Website/Super Sikkim App may contain links to other websites. If you use those links, you should note that we do not have any control over those websites. Therefore, we are not responsible for the protection and privacy of any information, which you provide while visiting such sites and this Policy does not extend/govern such sites. Please be cautious and examine their privacy statements.
Our Website/Super Sikkim App has reasonably good security measures to protect the loss, misuse, and alteration of your information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once we have your information, we adhere to strict security caution to protect it against unauthorized access. We must caution you that Super Sikkim could be vulnerable to hacking, virus attacks and your personal data may be at risk. We take all necessary and reasonable caution to protect the Super Sikkim server and data.
No security measures are 100% complete. Therefore, we do not promise and cannot guarantee your personal information or private communications will not be collected and used by others. Users should take measures to protect against unauthorized access to their password, phone, and computer by signing off after using a shared computer, choosing a robust password and keeping log-in and password details private, among other measures.
You may choose to restrict the collection or use of your personal information in the following ways:
We also provide users with the option to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you wish to remove your account from all Super Sikkim lists then you may contact us with a request.
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
On the Website and Super Sikkim App, we might post advertisements provided by advertisers. These advertisers might set mobile device id on their apps. Super Sikkim is not responsible for any of these advertisers. You on your entire risk and violation are advised to deal with the advertisers if you intend to. By allowing such advertisements Super Sikkim does not recommend or market or warranty the advertisers, quality, commitment, deliverables, and genuineness and advertisers' commitment to protect your personal information.
You hereby representand warrant to Super Sikkim that personal information:
By using the Website/Super Sikkim App and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Policy, including but not limited to your consent for sharing your information as per this Policy.
If we change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. You are encouraged to check our services often to get updated about our Policy.
Incase Super Sikkim is required to disclose your personal information in order to assist the government authority or in adherence to the court or to protect the interest of Super Sikkim and/or any particular user(s), Super Sikkim will disclose it without obtaining prior permission from you.
This document was last updated on 6th August, 2020.